Sonia Kissi-Ndri

Sonia Kissi-Ndri is the Managing Partner of ClinImprove Advisory Partners, an award-winning strategist and executive leader with more than two decades of experience advancing operational excellence, business process improvement, innovation, and enterprise transformation across life sciences and healthcare.

Her career spans global pharmaceutical organizations and high-growth biotechnology companies, where she has built, led, and transformed critical functions supporting clinical operations, R&D, and Clinical Development. Her expertise encompasses Clinical Business Operations, Clinical Finance & Payments, Global Clinical Contracts, Investigator Grants & Site Budgeting, Clinical Outsourcing, Strategic Sourcing, Vendor Management & Governance, financial planning, and organizational transformation.

What distinguishes Sonia is her ability to see these disciplines not as separate functions, but as one interconnected operating system. Contracts influence budgets. Budgets shape forecasts. Outsourcing decisions affect cost, timelines, and performance. Vendor governance drives execution. Payments affect sites. Processes, systems, controls, and accountability connect them all.

This end-to-end perspective enables her to identify structural gaps others may see only as isolated operational issues, eliminate silos, strengthen accountability, improve financial and operational visibility, and design operating models built for both execution today and growth tomorrow.

Throughout her career, Sonia has built functions from the ground up, redesigned complex business processes, strengthened outsourcing and vendor governance, improved financial discipline and visibility, standardized contracting and operational frameworks, and helped organizations replace fragmented ways of working with clearer, more scalable, and accountable operating models.

Her approach combines enterprise-level strategy with deep operational expertise. She connects strategy, process, people, governance, technology, finance, and execution to solve complex business challenges and translate strategic priorities into measurable results.

Sonia’s foundation in business process improvement and operational excellence further shapes how she approaches transformation. With advanced expertise in Lean Six Sigma, process improvement, and emerging technologies, she brings a disciplined, data-informed approach to simplifying complexity, improving cross-functional performance, strengthening controls, and building better ways of working.

At ClinImprove Advisory Partners, Sonia advises executives and organizations navigating growth, transformation, operational complexity, and performance challenges. She helps leaders move beyond incremental fixes to address the underlying structures, processes, governance, and operating models that determine sustainable performance.